In 2016, the fibre optic bringing network connectivity to a big ITES company was cut inadvertently by workers constructing a basement in the neighbouring land in the business park. This led to a ‘site outage’ and 3000 plus associates working at the site lost connectivity. The Crisis Management Team managed it well within the governance framework of the Business Continuity Plan.
In 2016, a senior executive from a large company, and a foreign national was stuck in an area that witnessed vandalism and blocked routes by protesters. WoRisGo Eexcutive Protection Team had assessed the situation and provided him with details of various open routes, localites. The case study explains the quick and flexible strategy WoRisGo put into force.
A large organization wanted to bring back its Sri Lankan employees from certain parts of the world back to home country during the height of the COVID-19 pandemic and travel ban by Sri Lanka. WoRisGo prepared a travel plan listing out potential avenues to repatriate the employees into Sri Lanka despite the travel restrictions.
Conducted a Location Risk Assessment of a pharmacy company’s manufacturing unit in India to identify the potential risks in the region and determine the threat impact of each risk. Online and on-site investigation revealed anti-company sentiments from villagers from the area and protests against the lab organized by various political parties.
Internal audit revealed payments towards a warehouse on the outskirts near the airport. The area leased was particularly large. Investigations revealed a much smaller part of the warehouse being used and part of it had been sub-leased out to another company.
An internal pro-active review of IT asset procurement revealed three iPhone when the company was only using blackberries and android devices. Investigations revealed the head of IT procurement had ordered 3 iPhone for his family and tried to pass the invoice through the office since he was also the approver. He had also taken free laptops and printer for family use.
Roof tiles replacement had been ordered and the civil work was underway. One worker casually mentioned that the tiles had been ordered at a very high rate. Market review substantiated his claim. Investigations revealed that bogus companies’ quotation had been submitted to show the lowest bidder in the tender.
One owner of a service apartment gave a letter with a series of complaints on pricing, late payment and kick backs. Investigations revealed that the travel desk head had also taken free holidays, flights and stayed in luxury hotels misusing his authority.
Invoicing review revealed that far more number of sensor taps in the washrooms had been ordered than necessary. To cover the tracks the project in-charge had also shown faulty items and discarded them from the premises (not retuning under warranty). Investigations revealed kick backs and incorrect invoicing.
A vendor staff called the chairman’s line to inform that the kilometers being docked in the cabs billing were inflated. The head of transportation was also using cabs for personal travels. Investigations revealed not just were kilometers inflated so were the number of routes, cabs and available drivers.